Careers



Combat Networks is always looking for the perfect candidate.  Combat Networks is a highly specialized firm that provides excellent services to our Customers and market leading knowledge and support in the communications market it Canada.

 

June 21, 2017

Avaya Field Service / MAC Technician

Location: Ottawa, Ontario
Primary Responsibilities:

We are seeking a CS1000 Service Technician to handle CPE equipment and future equipment installations (DTOS project). This contract position is located in Ottawa and is a three (3) month engagement with the possibility of an extension.

  • Monitoring PBX alarms and functions and looking after client ticketing application for opened repair tickets.
  • Maintain communications with client regarding ticket status and resolution.
  • Communication with internal Service Management team to escalate higher level repairs if necessary.
  • Responsible for all repairs on PBX, lines, telephone sets.
  • Password resets on client mail system.
  • Common day is looking after all of above, monitoring the repair queue plus system backups on Fridays.
  • This is a junior level position that is currently slated for three (3) months, and will likely be extended.

To apply please send your CV HERE