Surveillance



Combat Surveillance Logo

Combat’s Co-Managed or Fully Managed Service offers the tools and services to monitor, notify, diagnose and manage all the solution components in your converged environment.

Combat Surveillance is designed to improve critical performance visibility, analysis, troubleshooting and management of your multi-vendor voice, video and data (wired and wireless) ecosystem.

Let us build the managed service solution that is right for you.

MONITOR

NOTIFY

DIAGNOSE

  • Traffic Study
  • Basic Alarming
  • 360 View of Network Operations with Real-Time Health & Availability

    • Ticketing
    • Analytics and Reporting
      • dashboard views
      • notifications
      • alarms
      • performance data
      • Combat CRM and governance reporting

    • Identify
    • Isolate
    • Remediate
    • Root Cause Analysis

    MANAGE

    • Network Assessment
      • Planning and Discovery – One Time Analysis or As a Service
    • Inventory Analysis and Lifecycle Management
    • COMBAT RESPONSE (Co-Managed / Fully Managed)

    • Alarm Monitoring
    • Alarm Escalation
    • Alarm Notification
    • Portal Access
    • Service/Help Desk
    • Remote Secure Backups and Restore Services
    • Patching, Software / Firmware Updates
    • Combat CRM and Governance Reporting
    • Asset Owndership Options
    • Equipment Staging, Provisioning, Deployment, Installation
    • Hardware Support
    • Evergreening
    • Combat Remote Support
    • Combat Onsite Support (reactive or dedicated)
    • Combat Design Services / Infrastructure Optimization