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Combat Networks Partnership with Avaya

Combat Networks is an AvayaEdge Diamond-Level Partner and considers Avaya Technology as one of the best platforms for Digital Transformation. We collaborate with Avaya to design, deliver and support innovative and secure Unified Communications Solutions for our clients. Whether we build Contact Center, Collaboration Cloud Solution, Work Force Productivity Tools or Customer Engagement Platform our primary goal is a satisfied and happy customer.

AVAYA & COMBAT NETWORKS ALLIANCE

Avaya Story

  • Avaya is the #1 global leader in Contact Center solutions
  • Avaya is the #1 global leader in Unified Messaging
  • Nine times a Leader in Gartner Magic Quadrant for Unified Communications, Worldwide
  • Leader in Aragon Research Globe™ for Intelligent Contact Center, 2019
  • 144M people rely on Avaya solutions every day
  • Over 120K customers in over 175 countries

Combat Networks Story

  • Overall Partner of the Year – 3 Years in a row
  • AvayaEdge Diamond-Level Partner  – Highest accreditation
  • 500+ Successful Projects
  • 120+ Avaya Certified Engineers
  • Expertise in Cloud, UC, CC and APS

 

OUR SERVICES

We Deliver The Best Unified Communication Solution

Solution Design Services: Based on customer business and technical requirements we analyze and design Unified Communication Systems.
Proof of Concept and Demo Delivery: Each customer can request Demo environment for testing purpose.
Implementation Services: Our experienced and certified engineers perform implementation of standard and advanced technical projects.
Support Services: We are always available for our customers and provide a full range of support services across all Avaya product lines.
Cloud Services: Our specialized cloud services can help you to provide the most sophisticated user experience for your customers.

OUR APPROACH

Helping Our Customers To Deliver Experiences That Matter With Avaya

Combat Networks and Avaya work in Partnership to provide clients access to comprehensive technology solutions for optimized unified communications and highly scalable and secure solutions.
As a Diamond Edge Partner, Combat Networks offers a complete range of Avaya products and advanced services. We have unique approach to each customer. We provide technology solutions across many industries including Government, Education, Healthcare, Energy Industry and Emergency Services.
We offer a complete portfolio of hardware, software and services for Contact Center and Unified Communications — offered on premises, in the cloud, or as hybrid solutions.

  • Getting the right Partner is critical not only to the success of your transition from Legacy Nortel to Avaya Aura but to your daily operations and for me Combat Networks is that Partner. They not only listen and understand your challenges but work with you to develop solutions.

    Paula Brown-Hackett, Senior IT Manager- Enterprise Networks, McMaster University

  • At the end of the day, our decision was based on the agility of Avaya to work with our existing technology partners and the company’s feature rich platform. IP Office was attractive from both an operational and financial aspect in line with our needs and budget.

    Marcel Dufour, Geomatics and Information Technology Manager, MRC des Collines-de-l'Outaouais, Chelsea, Quebec

  • We’ve truly benefited from migrating with the Avaya Device Adapter. Our employees and customers can now enjoy the benefits of communicating with Avaya Aura and Avaya Equinox ... We’re proud to be pioneers in the industry—so we can bring our customers with us.

    Greg Curry, Chief Technology Officer at Combat Networks, Ottawa

PRODUCT PORTFOLIO

Unified Communications

Avaya Intelligent Xperiences Workplace gives your employees a single app for calling, messaging, meetings, and team collaboration. Seamless communication enables team harmony and productivity.

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Contact Center

Give your customers the best positive experience. Avaya IX™ Contact Center is helping brands turn the contact center into a critical strategic asset that drives loyalty and lasting relationships.

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Cloud

Ensure continuous growth and development of your company through multichannel communication tools anytime, anywhere and from any device. Secure and flexible solution with minimal investment.

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Phones & Devices

Find your perfect fit between wide variety of Avaya Phones and devices. Innovative cloud-integrated devices include HD video and 4K camera for superior team collaboration and enhanced user desktop experience.

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Avaya Spaces – Work from Home!

Connect, Communicate and Collaborate without Boundaries.

Avaya Spaces™ is a cloud-based team collaboration and meeting tool with messaging, audio and video conferencing, file sharing, and more in an easy to use application that you can access from anywhere. Use it on your laptop at work, your tablet at home, your phone on-the-go, or your computer.

TRY AVAYA SPACES FOR FREE FOR 60 DAYS!

Still not sure about Avaya performances?

Take a Look at Our UC Solutions in Action

  • "For many organizations, the cost avoidance can come close to $3-4 million dollars. In addition to these costs, Combat Networks saved expenses on construction costs, due to the minimized new cabling, pathways and POE ports.”

    Andrew Corder, Senior Manager Sales Engineering at Avaya Canada

USER STORY

Combat Networks Advances Towards Digital Transformation with the Avaya Device Adapter

Challenge
Combat Networks team had a major task to complete that would not only benefit them, it would benefit their customers: to find a way to progress on the digital transformation journey using an updated communications platform, while minimizing costs and disruption.
Solution
Combat Networks team selected Avaya Device Adapter and Avaya IX Workplace (Avaya Equinox).
Result
Significant cost avoidance with the ability to use existing infrastructure; Access to Avaya Aura that enables digital transformation capabilities – starting with Avaya Equinox; No business disruption or end-user training.

Related Case Studies

McMaster University Improves Collaboration and Communication Between Students and Faculty

Cost-effective migration will seamlessly move more than 10,000 licensed users to the Avaya Aura® Platform

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RCM des Collines-de-l’Outaouais Prepares for the New Generation of 9-1-1

Making the move to VoIP has opened the floodgates of opportunity for the RCM to grow.

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Niagara College Innovates and Educates with Avaya Video Technology

College takes unified communications (UC) to the next level with Avaya Flare®, Avaya Scopia® videoconferencing, and the Avaya Aura© UC platform

Read More

Transcom Injects Scale + Innovation into BPO Offerings

10,000 Contact Center Seats Centralized with Avaya.

Read More

Resources

Avaya IX Room System XT4300

The Avaya IX™ Room System XT4300 offers outstanding value and costeffective full HD video collaboration specifically designed for the needs of
small and mid-size conference rooms.

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Avaya IX™ Workplace

Simplify Communications and Optimize Productivity. The Era of Digital Transformation has begun to radically redefine business communications. Voice is no longer the only way—or even the preferred way—to stay in touch with customers and colleagues.

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Avaya Spaces™

Avaya Spaces™ is a cloud-based team collaboration and meeting tool with messaging, audio and video conferencing, file sharing, and more in an easy to use application that you can access from anywhere.

Read More

Avaya Cloud Transformation Services

Formulate the Right Communications Strategy, Migration Path and Integration Approach.

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COMBAT NETWORKS CAN HELP YOU FIND THE BEST AVAYA SOLUTION FOR YOUR BUSINESS!